MB Monteverde Vero (hereinafter referred to as “we” or “Monteverde”) is committed to protecting your personal data and processes it in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and the applicable laws of the Republic of Lithuania.

2.1. What Personal Data We Collect

We collect and process the following personal data:

• First name and surname
• Delivery address
• Phone number
• Email address
• Payment information (via Montonio payment system)
• IP address, browsing data (cookies)

2.2. Purposes of Data Use

Your personal data is processed for the following purposes:

• To fulfill and deliver your product orders
• To issue invoices and for accounting purposes
• For customer service and communication
• To comply with legal obligations (e.g. related to the State Tax Inspectorate or consumer protection laws)
• To analyze and improve website performance (using cookies)

2.3. Data Retention Period

We store your personal data only as long as necessary:

• Order and accounting data – up to 5 years from the date of the transaction, in accordance with Lithuanian law
• Cookie data – according to their validity period or until you request their removal

2.4. Data Sharing with Third Parties

Personal data may only be shared with the following trusted partners who support our business operations:

• Payment service provider (Montonio)
• Delivery service providers (Omniva)
• IT and hosting service providers (only as necessary to operate the website)

All partners are obligated to process personal data in compliance with the GDPR and not to use it for any other purposes.

2.5. Your Rights

You have the following rights regarding your personal data:

• To receive information about the processing of your data
• To request correction of inaccurate or outdated data
• To request deletion of data (“right to be forgotten”), where there is no legal basis for retention
• To restrict data processing in certain circumstances
• To lodge a complaint with the State Data Protection Inspectorate
  (Email: ada@ada.lt, website: www.ada.lt)

To exercise your rights, please contact us by email at: info@monteverde.lt

2.6. Cookies

Our website uses technical, functional, and analytical cookies:

• Technical cookies are essential for the operation of the website
• Analytical cookies help us improve the website (e.g., Google Analytics)

You can delete or disable cookies at any time in your browser settings. Please note that some parts of the website may not function properly without certain cookies.